Hi, I’m Jocelyne —
a Florida-based Product Designer with over a decade of experience in digital design & tech.

I’m passionate about problem solving and simplifying complexity, and strive to create informed and intentional digital experiences that empower people to work more efficiently and effectively with technology.

Selected Work —

Expedia — Trip Servicing

Explored concepts for a redesign of a legacy support tool to provide a more agent-centric servicing experience and enhance self-serve capabilities for demand partners.

Smartbiz — SMB Lending

Designed new workflow tools that helped to streamline, automate and scale high-friction areas of the loan review process for internal reps and lending partners.

Solarwinds — Cloud Monitoring

Designed data-rich views and configuration flows to improve observability, flexibility and scalability of large, interconnected datasets for DevOps teams.